I’m involved in an accident.

Modified on Wed, 1 May at 12:37 AM

Accidents can happen to anyone, and it's important to handle these situations with care. If you are involved in an accident while driving for Kabby, follow these steps to ensure safety and comply with legal and company policies:

  1. Check for Safety: First, ensure that you and all parties involved are safe. If there are any injuries, call emergency services immediately. Safety should always be your top priority.
  2. Move to a Safe Location: If the accident is minor and there are no serious injuries, move your vehicle to a safe place to avoid causing further hazards on the road. Turn on your hazard lights to alert other drivers.
  3. Exchange Information: Exchange contact and insurance information with the other driver(s). Include full names, addresses, phone numbers, driver’s license numbers, license plate numbers, and insurance policy details.
  4. Document the Scene: Take photos of the accident scene, including all vehicles involved, any visible damage, and the surrounding area. This can be crucial for insurance claims and accident reports.
  5. Notify Kabby Support: Inform Kabby support about the accident as soon as possible. Provide them with all relevant details, including the time, location, and a brief description of the incident.
  6. File a Police Report: It’s important to file a police report for the accident, which can be helpful when dealing with insurance claims and legal matters. Follow the instructions of local law enforcement on the scene.
  7. Follow Up on Insurance Claims: Contact your insurance company to report the accident and start the claims process. Provide them with the accident report, photographs, and the other driver’s information. You can find your Kabby insurance coverage details and the pink card with insurance contact information in the Kabby app under your Driver Profile.
  8. Seek Medical Attention: Even if you feel fine, it’s advisable to seek medical attention after an accident to check for any potential injuries that may not be immediately apparent.
  9. Take Time to Recover: Depending on the severity of the accident, take some time to rest and recover. Ensure your vehicle is fully repaired and safe to drive before going back on the road again.

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